The Waiter/Waitress will provide attentive, professional service at Lobster Bar & Grill, taking orders, serving food and beverages, explaining menu items, handling guest requests, and maintaining high standards of cleanliness and presentation. Candidates should have relevant restaurant or hotel experience, good spoken English, and Cantonese or Mandarin is advantageous. A friendly personality, strong communication skills, good teamwork, attention to detail, and the ability to remain calm during busy periods are expected. Knowledge of fine dining, seafood, wine, and point-of-sale systems would be helpful. The role requires shift work, including evenings, weekends, and public holidays, with a consistent focus on Shangri-La’s service standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its properties are known for warm Asian hospitality, high-quality accommodation, restaurants, bars, wellness facilities, and personalised guest service. In Hong Kong, Shangri-La operates prestigious properties including Island Shangri-La and Kowloon Shangri-La. Lobster Bar & Grill is an upscale dining venue associated with Island Shangri-La, offering seafood, grilled specialities, cocktails, and an elegant setting. Employees typically work in a professional, international environment with training, career development, staff benefits, and opportunities to progress within the wider hotel group.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality work is concentrated on Hong Kong Island, Kowloon, and major visitor districts such as Central, Admiralty, Tsim Sha Tsui, and Causeway Bay. The culture blends Cantonese traditions with international influences; politeness, punctuality, efficiency, and respect for senior colleagues are valued. Life is energetic and convenient, with excellent public transport, varied food, shopping, hiking trails, beaches, and a vibrant nightlife, although housing can be expensive and space is limited. Overseas employees generally need an appropriate work visa before starting employment, commonly sponsored through the employer under the General Employment Policy. Applicants should prepare qualifications, employment records, passport documents, and proof of a genuine job offer. Research accommodation, healthcare, tax, and cost of living before relocating.
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