The Sales Manager will promote Shangri-La’s hotel services to corporate, leisure, travel-trade, and event clients in the Jakarta market. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field; several years of hotel sales experience; strong knowledge of Jakarta’s corporate and agency markets; and excellent communication, negotiation, presentation, and networking skills. Fluency in English and Bahasa Indonesia is generally expected. The candidate should be commercially driven, target-focused, well organized, and capable of building long-term client relationships. The role also requires regular client visits, sales calls, market analysis, account management, participation in industry events, and close coordination with the hotel’s revenue, reservations, and operations teams.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalized service, elegant accommodation, destination dining, wellness facilities, and conference and event operations. Shangri-La Jakarta is a prominent five-star hotel serving business travelers, diplomatic guests, leisure visitors, and major corporate and social events. The group emphasizes genuine hospitality, cultural sensitivity, professional development, and strong guest relationships. Employees typically work in an international environment with opportunities to collaborate across departments and, subject to business needs and internal policies, pursue career development within the wider Shangri-La network.
Indonesia offers opportunities in hospitality, tourism, sales, technology, education, manufacturing, and professional services. Jakarta, on Java, is the country’s main business hub and provides the broadest corporate and hotel employment market, while Bali is especially strong for resorts, tourism, wellness, and events. Indonesian culture values respect, community, family, and courteous communication; workplaces may be hierarchical, and Bahasa Indonesia is essential for many roles, with English valuable in international hospitality. Lifestyle varies from busy urban living in Jakarta to a slower, more outdoor-oriented pace in Bali, Lombok, and other islands. Foreign employees normally need employer sponsorship and the appropriate work and stay permits before working legally. Relocation requires budgeting for housing, transport, healthcare, and school costs where relevant. Jakarta has extensive services but traffic and humidity can be challenging. Research local regulations, accommodation, insurance, and tax obligations before moving.
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