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Training Supervisor

Philippines Shangri-La PHP 30,000–PHP 45,000 per month, depending on location and experience*
Job Description

The Training Supervisor supports the planning, coordination and delivery of employee training programs at Shangri-La. Requirements typically include a bachelor’s degree in hospitality, human resources, education or a related field, together with experience in hotel operations, learning and development, or staff coaching. Strong communication, presentation, organization and interpersonal skills are essential. The successful candidate is expected to identify training needs, maintain learning records, assist with orientation and service training, evaluate program effectiveness, and promote Shangri-La’s service standards and values. Flexibility, professionalism, confidentiality and the ability to work with employees from different departments are important, as is a practical, guest-focused approach.

Company Info

Shangri-La Hotels and Resorts is a premium hospitality group founded in Hong Kong and recognized for luxury hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The group operates under the Shangri-La, Kerry, JEN and Traders brands, with a strong emphasis on gracious Asian hospitality, personalized service and memorable guest experiences. Its Philippine properties are known for upscale accommodation, dining, events and leisure facilities, and employ teams across hotel operations, guest services, food and beverage, engineering and corporate support. Shangri-La generally promotes structured training, internal development and service excellence, making it an attractive employer for hospitality professionals seeking international standards and opportunities to progress within the industry.

Destination Guide

The Philippines offers hospitality, tourism, retail, education, technology and business-process outsourcing opportunities, especially in Manila, Cebu, Boracay, Palawan and other resort destinations. Filipino culture is warm, family-oriented and community-minded, with English widely used in workplaces. Lifestyle varies from busy metropolitan living to relaxed island communities, with affordable local food, beaches, diving and year-round outdoor activities. Costs are usually lower outside Manila, although resort areas can be seasonal and more expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before starting employment; requirements depend on nationality, contract and position. Employers often assist with documentation, while candidates should confirm medical, police-clearance, tax and registration requirements. Relocating staff should arrange secure housing, health insurance, banking access and emergency funds, and should research transport, weather patterns and typhoon risks for the chosen island.