The Assistant Manager – Lobby Lounge supports the daily operation of Shangri-La’s lobby lounge, ensuring polished service, guest satisfaction and smooth coordination between front-of-house and kitchen teams. Requirements typically include a diploma or degree in hospitality, several years of experience in hotel restaurants, lounges or upscale bars, strong knowledge of food and beverage service, and good spoken English; Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to lead and coach colleagues, manage shifts, handle guest feedback, maintain service and hygiene standards, assist with stock and cost control, and support promotions or special events. A professional appearance, commercial awareness, flexible schedule and confident leadership style are important.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired approach to service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for elegant accommodation, destination dining, wellness facilities and personalized guest experiences. The company emphasizes genuine hospitality, cultural understanding, professional development and high operating standards. In Hong Kong, Shangri-La operates prominent luxury hotels, including Island Shangri-La and Kowloon Shangri-La, serving business travelers, leisure guests, residents and major events. Employees commonly work in multicultural teams and may receive benefits such as service charge, staff meals, uniform support, medical coverage, training and internal career opportunities, depending on the property and employment package.
Hong Kong combines a fast-moving international city with beaches, hiking trails, islands and traditional neighborhoods. Hospitality opportunities are strongest in luxury hotels, restaurants, bars, clubs, events, retail and tourism, with English widely used and Cantonese valuable for guest-facing roles; Mandarin is also useful. Life is convenient, highly connected and culturally diverse, but accommodation is expensive and work schedules can include evenings, weekends and public holidays. Overseas professionals generally need an employer-sponsored visa, most commonly the General Employment Policy route, and must meet qualification, experience and salary requirements. Employers usually support documentation, but applicants should confirm current Immigration Department rules before relocating. Hong Kong Island, Kowloon and the New Territories offer different lifestyles, while outlying islands provide a quieter setting but longer commutes. A realistic budget, arranged housing and valid employment authorization are essential before arrival.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...