The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, ensuring attentive service, maintaining food and beverage standards, and supporting revenue and guest satisfaction goals. Requirements typically include a diploma or degree in hospitality, several years of experience in hotel restaurants, lounges, or premium bars, strong knowledge of service standards, and good English communication skills. The successful candidate is expected to lead and motivate the team, manage rosters and stock, handle guest feedback professionally, coordinate with kitchen and hotel departments, and maintain a polished, welcoming atmosphere. Flexibility for shifts, weekends, and public holidays is essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other destinations. The group is known for warm Asian hospitality, high service standards, distinctive dining venues, and well-developed guest experiences. Shangri-La Singapore is a prominent luxury hotel set within extensive landscaped gardens near Orchard Road. It offers accommodation, restaurants and bars, meeting facilities, wellness services, and recreational amenities. The company employs colleagues across hotel operations, food and beverage, guest services, culinary, engineering, finance, and corporate functions. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, attention to detail, and a strong commitment to personalised guest service.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, technology, finance, healthcare, and logistics. Its multicultural society blends Chinese, Malay, Indian, and international influences, with English widely used at work. Life is convenient and fast-paced, supported by excellent public transport, reliable healthcare, safe neighbourhoods, and extensive shopping and dining options. Housing and daily expenses can be high, particularly near central districts, so accommodation and benefits should be reviewed carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer normally manages the application. Relocating workers should arrange a valid passport, employment documents, suitable housing, medical coverage, and a local bank account. Singapore has a tropical climate, with heat, humidity, and frequent rain throughout the year.
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