The Tea Master is responsible for presenting and serving premium teas, preparing traditional and contemporary tea beverages, maintaining tea quality, and creating an engaging guest experience. The role typically requires strong knowledge of tea varieties, origins, brewing methods, storage, and presentation. Experience in a luxury hotel, fine-dining restaurant, tea house, or hospitality environment is preferred. Candidates should have excellent communication and customer-service skills, a polished appearance, attention to detail, and the ability to explain tea selections confidently. Flexibility for shifts, weekends, and public holidays is expected. Cantonese, Mandarin, and English language skills may be advantageous in Hong Kong.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. The group is known for warm Asian hospitality, high service standards, distinctive properties, and premium dining and wellness experiences. Its Hong Kong hotels serve international travelers, business guests, local residents, and luxury-event clients. Employees typically work in multicultural teams and receive exposure to refined guest service, international operating standards, and career opportunities across the wider Shangri-La network. Depending on the property and position, benefits may include staff meals, uniforms, medical coverage, service-charge participation, training, and hotel discounts. The company places strong emphasis on gracious service, professionalism, cultural awareness, and consistent attention to detail.
Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, retail, finance, technology, education, and professional services. The city combines Cantonese traditions, international influences, festivals, tea culture, markets, temples, museums, and a vibrant dining scene. Lifestyle is fast-paced and urban, with excellent public transport, convenient services, hiking trails, beaches, and easy access to nearby islands and mainland China. Housing can be expensive, especially in central areas, so many employees live in Kowloon or the New Territories. Foreign professionals generally need an employment visa sponsored by their employer, while dependants may apply for dependant visas. Applicants usually need a valid passport, qualifications or relevant experience, and a confirmed job offer. Relocation costs, accommodation, healthcare arrangements, and work authorization should be confirmed with Shangri-La before accepting an offer.
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