The Host or Hostess welcomes guests, manages restaurant seating, handles reservations, provides accurate information about menus and services, and helps create a smooth dining experience at Big Bay Cafe. Candidates should have friendly communication skills, a well-presented appearance, customer-service experience, and the ability to remain calm during busy periods. Previous experience in a hotel or restaurant is preferred, while Cantonese, English, and additional languages may be advantageous in Hong Kong. The role requires flexibility to work shifts, weekends, and public holidays, along with strong teamwork, attention to detail, and a genuine hospitality mindset.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized internationally for warm Asian hospitality, high service standards, and elegant properties. The group operates hotels, resorts, restaurants, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other markets. Shangri-La emphasizes personalized guest service, refined dining, comfortable accommodation, and memorable experiences. Its Hong Kong properties are well established in the luxury hotel sector and serve business travelers, leisure guests, events, and local diners. Employees typically work in a structured, multicultural environment with opportunities to develop careers across food and beverage, rooms, guest services, and hotel operations. Benefits and conditions vary by property and position, but may include service charge, staff meals, uniforms, training, medical coverage, and internal mobility.
Hong Kong is a compact coastal city with busy urban districts, outlying islands, beaches, hiking trails, and excellent public transport. Hospitality offers opportunities in luxury hotels, restaurants, bars, clubs, catering, events, and tourism, particularly for candidates with customer-service experience and language skills. Local culture blends Cantonese traditions, international business, festivals, markets, and a fast-paced working style. Lifestyle options range from high-rise city living and shopping to hiking, swimming, and weekend trips to Lantau, Lamma, or Cheung Chau. Rent can be expensive, so many workers share apartments or live farther from central districts; the MTR and ferries make commuting practical. Foreign nationals generally need an employer-sponsored employment visa before starting work, with eligibility depending on qualifications, experience, salary, and local labor-market considerations. New arrivals should arrange accommodation, insurance, banking, and proof of employment in advance.
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