The Houseman supports the housekeeping team by transporting linen, guest supplies, cleaning equipment and rubbish, maintaining service areas, and assisting room attendants and public-area cleaners. Candidates should be physically fit, reliable, well presented and able to work efficiently in a fast-paced hotel environment. Good communication, teamwork and attention to cleanliness are expected. Previous hotel or housekeeping experience is helpful but may not be essential. The role usually involves shift work, weekends and public holidays, with a strong focus on guest service, workplace safety and maintaining Shangri-La’s standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties are recognised for personalised service, comfortable accommodation, quality dining and strong attention to local culture. Shangri-La Hong Kong is a leading luxury hotel in the city, serving business travellers, leisure guests, events and long-term residents. Employees typically work in a structured, guest-focused environment with formal service standards, training opportunities and international hospitality exposure. Benefits may include staff meals, uniforms, medical coverage, service charge or allowances, and discounted stays, depending on the specific employment contract.
Hong Kong offers many hospitality opportunities in hotels, restaurants, clubs, tourism, retail and events, particularly in Central, Tsim Sha Tsui, Causeway Bay, Ocean Park and the airport area. The culture is international, hardworking and highly urban, blending Cantonese traditions with global business influences. Life is convenient but fast paced, with excellent public transport, varied food, shopping, hiking trails and nearby islands and beaches. Accommodation can be expensive, so staff housing or shared rental arrangements are worth checking. Foreign employees generally need an employment visa sponsored by a Hong Kong employer, and the role must meet immigration requirements; candidates should not begin work before approval. Applicants should confirm contract terms, salary, service charge, working hours, accommodation, medical coverage and visa support directly with Shangri-La. Cantonese is useful, while English is commonly used in luxury hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...