The Service Executive supports customers at a UOB branch by handling account services, transactions, inquiries, documentation, and service requests accurately and efficiently. The role may also involve identifying customer needs and referring suitable banking products to the sales team. Candidates are generally expected to have a diploma or bachelor’s degree, strong communication and interpersonal skills, customer-service experience, basic banking knowledge, attention to detail, and confidence using digital systems. Prior branch banking or service experience is advantageous. The successful candidate should be professional, reliable, target-aware, comfortable working in a team, and committed to compliance, confidentiality, and excellent customer experiences.
United Overseas Bank (UOB) is a major Singapore-headquartered bank with operations across Southeast Asia and selected international markets. Established in 1935, it provides personal and business banking, wealth management, commercial banking, corporate finance, treasury, and investment services. UOB expanded its presence in Indonesia through the acquisition and integration of Citibank’s consumer banking business, strengthening its branch network and digital banking capabilities. The bank serves individual customers, entrepreneurs, small and medium-sized businesses, and large corporations. UOB emphasizes customer focus, responsible banking, innovation, risk management, and professional development. Employees typically work in a structured, regulated environment with opportunities to build experience in branch banking, relationship management, operations, and financial services.
Banjarmasin is in South Kalimantan on the island of Borneo, known for river communities, floating markets, forest landscapes, and diverse Dayak, Banjar, Javanese, and Malay influences. Employment opportunities include banking, retail, logistics, mining services, plantations, government, education, healthcare, tourism, and growing digital businesses. Life is generally more affordable and less congested than Jakarta, although the climate is hot, humid, and rainy. Local culture values hospitality, modesty, family ties, and respect for religious traditions; learning basic Indonesian is important. Foreign nationals normally need an employer-sponsored work visa and appropriate work and stay permits before starting employment. Relocation involves arranging housing, health insurance, banking, transport, and document legalization. Indonesian citizens relocating from other islands generally need only a local address and standard employment paperwork.
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