Unified Communications Lead

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

UOB Malaysia is seeking a Unified Communications Lead to manage and improve enterprise communication platforms, including voice, video conferencing, collaboration tools and related infrastructure. Requirements typically include a degree in information technology, computer science or a related field, strong experience in unified communications, telecommunications or collaboration technologies, and knowledge of platforms such as Microsoft Teams, Cisco, Avaya or comparable systems. The candidate should understand network integration, service management, cybersecurity, vendor coordination and incident resolution. The role expects strong leadership, communication and stakeholder-management skills, along with the ability to deliver reliable, scalable services in a regulated banking environment and support regional technology initiatives.

About the employer

UOB Malaysia is part of United Overseas Bank Limited, a major Singapore-based financial institution with operations across Southeast Asia and other international markets. The bank provides personal and business banking, wealth management, commercial banking, investment banking and transaction banking services. UOB serves individuals, small and medium-sized enterprises, large corporations and institutional clients. Its Malaysian operations include branches, digital banking services and regional support functions, with offices in key business centres such as Kuala Lumpur. The organisation invests in technology, cybersecurity, digital platforms and operational resilience to support secure and convenient banking. Employees typically work in a structured, highly regulated environment with opportunities to collaborate across countries and business units. Benefits and working conditions vary according to the position, grade and employment terms.