The Employee Assistance Officer Manager, APAC, supports and oversees employee assistance services across the Asia-Pacific region. The role typically requires experience in employee relations, HR operations, wellbeing programs, case management, confidential data handling, and stakeholder coordination across multiple countries. Strong communication, discretion, cultural awareness, problem-solving, and organizational skills are essential. The successful candidate is expected to manage sensitive employee cases professionally, coordinate with internal HR teams and external assistance providers, monitor service quality, maintain accurate records, and ensure processes comply with company policies and local regulations. Experience working in a multinational environment, managing regional projects, and handling confidential or wellbeing-related matters would be advantageous.
Accenture is a global professional services company providing strategy, consulting, technology, operations, and digital transformation services. It works with organizations across industries to improve performance, adopt new technologies, and redesign customer and employee experiences. The company operates in more than 120 countries and employs a large international workforce, including teams in Malaysia supporting regional and global clients. Accenture’s services span cloud computing, artificial intelligence, cybersecurity, enterprise platforms, business process transformation, and managed operations. Its culture emphasizes innovation, continuous learning, inclusion, collaboration, and responsible business practices. Employees may work with multicultural teams and gain exposure to complex projects across Asia-Pacific and other global markets. Compensation and benefits vary by role, level, location, experience, and business unit.
Malaysia offers career opportunities in Kuala Lumpur, Penang, Johor, Sabah, and Sarawak, particularly in technology, shared services, consulting, finance, manufacturing, tourism, and healthcare. Kuala Lumpur is the main corporate hub, while Penang is known for technology and electronics. Sabah and Sarawak provide opportunities connected to tourism, energy, agriculture, and growing digital sectors. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences, and English is widely used in business. Lifestyle costs are generally moderate, with excellent food, public transport in major cities, tropical beaches, and easy access to islands such as Langkawi, Penang, and those off Sabah. Foreign nationals normally need employer-sponsored work authorization, commonly an Employment Pass. Employers typically manage the application, while candidates should verify eligibility, dependants’ permits, taxation, healthcare, and relocation support before moving.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...