Accenture is seeking Service and Experience Designers across career levels in Singapore to design improved customer, employee and digital experiences. The role typically involves user research, journey mapping, service blueprinting, workshop facilitation, ideation, prototyping and translating insights into practical solutions. Candidates should have experience in service design, UX, interaction design, design research or a related discipline, supported by a strong portfolio. Excellent communication, presentation and stakeholder-management skills are expected, along with the ability to work collaboratively with clients and multidisciplinary teams. Senior candidates may also be expected to lead engagements, shape design strategy, mentor colleagues and contribute to business development. Adaptability, commercial awareness and confidence working in a consulting environment are important.
Accenture is a global professional services company providing strategy, consulting, technology, operations and interactive services. It works with organizations across industries to improve performance, modernize technology, develop digital products and manage large-scale business transformation. Its capabilities include cloud, data and artificial intelligence, cybersecurity, enterprise platforms, customer experience, service design and managed services. Accenture operates in more than 120 countries and employs a large, internationally diverse workforce. In Singapore, the company supports clients across financial services, communications, public services, consumer goods, health and other sectors. Employees generally work in multidisciplinary teams and may combine client consulting, research, design, technology delivery and innovation activities. Career development commonly includes formal learning, project-based experience and opportunities to work with regional and global teams.
Singapore is a compact, highly connected island city with strong opportunities in consulting, technology, finance, healthcare, logistics, digital services and advanced manufacturing. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture is multicultural, professional and generally fast-paced, with an emphasis on punctuality, service and practicality. Public transport is excellent, and most areas are accessible by MRT and bus. Housing can be expensive, particularly in central districts, although suburban areas offer more choice. Singapore has a warm, humid climate, abundant hawker food, shopping, parks and waterfront spaces. Foreign professionals normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary and eligibility requirements. Relocating workers should budget for rent, deposits, healthcare, transport and initial setup costs. Dependants may qualify for related passes depending on the main pass and income.
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