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Workers Compensation Administrator - Complex National Claims

Australia UGL Approximately AUD $85,000–$120,000 per year, plus superannuation, depending on experience and location.*
Job Description

The Workers Compensation Administrator manages complex national workers compensation claims across Australia. Requirements typically include experience in workers compensation, insurance claims, injury management or case administration; knowledge of relevant Australian legislation; strong attention to detail; and confident communication with employees, insurers, medical providers, managers and regulators. The candidate is expected to maintain accurate claim records, monitor payments and rehabilitation progress, coordinate stakeholders, prepare reports, identify risks and support timely, compliant outcomes. Experience handling complex or disputed claims, using claims management systems and working across multiple jurisdictions would be advantageous. The role also requires discretion, sound judgement, organisation and the ability to manage competing deadlines.

Company Info

UGL is an Australian infrastructure, engineering and asset services company and part of the CIMIC Group. It delivers services across transport, rail, resources, energy, water, defence, telecommunications and facility operations. UGL supports major public and private-sector clients through project delivery, maintenance, asset management and engineering expertise. Its workforce operates across Australia and participates in large, complex projects that require strong safety, compliance and operational standards. The company promotes teamwork, technical capability, inclusion and professional development. In a workers compensation administration role, employees would generally support UGL’s people and operational teams by coordinating claims, liaising with insurers and medical providers, maintaining compliance with state and territory requirements, and helping injured workers progress through suitable recovery and return-to-work pathways.

Destination Guide

Australia offers employment opportunities in infrastructure, construction, engineering, mining, healthcare, technology, administration and professional services, especially in Sydney, Melbourne, Brisbane, Perth and regional project areas. Its workplace culture is generally practical, collaborative and focused on safety, fairness and work-life balance. Lifestyle options range from busy city living to coastal communities and regional areas, with outdoor activities, diverse food and strong public services. Living costs can be high, particularly in Sydney and Melbourne, while some regional locations offer lower housing costs and project allowances. Skilled migrants may explore employer-sponsored visas such as the Skills in Demand visa, skilled independent or state-nominated pathways, depending on occupation and eligibility. Applicants should verify current requirements with the Department of Home Affairs. Relocation planning should include accommodation, tax, health insurance, banking, transport and recognition of qualifications.

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