AOHS Ward clerk

Job Description

The AOHS Ward Clerk provides efficient administrative and reception support to the Acute Oncology and Haematology Service. Typical duties include welcoming patients and visitors, answering telephone enquiries, arranging appointments, maintaining accurate electronic and paper records, processing referrals, supporting clinical staff and ensuring confidentiality at all times. Applicants should have good general education, strong IT and organisational skills, accurate data-entry ability and clear, professional communication. Previous administrative or NHS experience is useful, although training may be provided. The successful candidate is expected to work reliably in a busy ward environment, prioritise competing tasks, demonstrate compassion and discretion, and work effectively with patients, relatives and multidisciplinary colleagues.

Company Info

Norfolk and Norwich University Hospitals NHS Foundation Trust provides hospital and community healthcare services across Norfolk and surrounding areas. Its main site, the Norfolk and Norwich University Hospital in Norwich, is a major teaching hospital offering emergency, general and specialist services, including oncology, haematology, surgery, maternity and outpatient care. The Trust works closely with the University of East Anglia and supports education, clinical training and medical research. It employs a large multidisciplinary workforce covering clinical, administrative, technical and support roles. As an NHS organisation, it is committed to safe, inclusive and patient-centred care, continuous improvement and professional development. Staff generally benefit from structured NHS terms and conditions, pension arrangements and access to learning opportunities.

Destination Guide

The United Kingdom offers opportunities in healthcare, technology, engineering, education, hospitality and skilled trades, with the strongest employment markets often in London, Manchester, Birmingham, Edinburgh, Glasgow, Bristol and Cambridge. Its culture is diverse and generally values punctuality, privacy, politeness and work-life balance. Lifestyle varies from busy urban living to quieter coastal and rural communities, with good public transport, universities, historic towns and extensive countryside. Living costs are highest in London and the southeast. Most overseas workers need a visa, commonly the Skilled Worker visa, and must meet sponsorship, salary and English-language requirements; healthcare professionals may have additional registration rules. Check official UK Government guidance before travelling. Relocation usually involves arranging accommodation, a National Insurance number, banking, healthcare registration and tax details. Weather is changeable, and renting can require deposits and references.