The Waiting List Coordinator / 18 Week Pathway Coordinator supports the Gynaecology service by managing patient waiting lists, monitoring referral-to-treatment (RTT) pathways and helping ensure patients receive timely appointments, investigations and treatment. The role requires strong administrative and organisational skills, accurate data entry, attention to detail and confidence using Microsoft Office and NHS patient administration systems. Candidates should understand confidentiality, NHS procedures and the importance of meeting access targets. Good communication skills are essential for liaising with patients, clinicians and hospital departments, including handling queries sensitively. The successful candidate is expected to work reliably, prioritise competing tasks, identify pathway delays, maintain accurate records and contribute positively within a busy multidisciplinary team.
Norfolk and Norwich University Hospitals NHS Foundation Trust provides acute and specialist healthcare services to people across Norfolk, Norwich and surrounding areas. Its main site, the Norfolk and Norwich University Hospital, is a major teaching hospital and works closely with the University of East Anglia and regional healthcare partners. The Trust delivers services including emergency care, surgery, maternity, cancer care, outpatient treatment and specialist gynaecology. As an NHS employer, it offers structured pay scales, occupational pensions, annual leave, staff development and opportunities for career progression. Employees are expected to demonstrate the NHS values of compassion, respect, teamwork and commitment to high-quality patient care. The Trust serves a diverse population and relies on administrative, clinical and operational teams to coordinate safe, efficient patient pathways.
The United Kingdom offers varied employment opportunities across healthcare, technology, finance, education, engineering, retail and public services. NHS roles are available throughout England, Scotland, Wales and Northern Ireland, with larger hospitals concentrated around major cities. British culture is generally polite, diverse and multicultural, with a strong emphasis on privacy, punctuality and professional communication. Lifestyle ranges from busy urban living to quieter coastal and rural communities; Norfolk offers attractive countryside, historic towns and access to the coast. Living costs vary considerably, with London and southeast England usually the most expensive. Skilled workers may need employer sponsorship under the Skilled Worker visa, while NHS applicants must meet occupation, salary and English-language requirements. International recruits should check eligibility, registration, accommodation, tax, healthcare and relocation costs before accepting an offer.
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