The Clerical Officer provides essential administrative and clerical support within The Dudley Group NHS Foundation Trust. Typical requirements include good written and verbal communication, accurate data entry, efficient filing and record management, basic IT skills, and the ability to use Microsoft Office and NHS information systems. The successful candidate should be organised, dependable, professional and able to prioritise workloads while meeting deadlines. They will handle confidential patient and operational information, communicate courteously with patients, visitors and colleagues, and work effectively as part of a busy team. Previous healthcare administration experience may be helpful, although relevant clerical experience and a willingness to learn are often accepted.
The Dudley Group NHS Foundation Trust provides acute and community healthcare services to people across Dudley, the Black Country and surrounding areas in the West Midlands. Its services include emergency care, planned hospital treatment, maternity, children’s services, diagnostics, outpatient care and community-based support. The Trust operates Russell’s Hall Hospital, Corbett Hospital and community facilities, working closely with local NHS organisations and social care partners. As a major local employer, it offers opportunities across clinical, administrative, technical and corporate functions. Staff are expected to demonstrate compassion, respect, teamwork, professionalism and a commitment to patient safety and quality improvement. Clerical employees contribute by keeping services organised, maintaining accurate records and supporting the smooth operation of clinical departments.
The United Kingdom offers employment across healthcare, technology, finance, engineering, education, retail and public services, with particularly strong demand for NHS administrative and care staff. Its culture is diverse and generally values punctuality, privacy, fairness and professional communication. Lifestyle options range from busy cities such as London, Birmingham and Manchester to quieter rural and coastal communities. Housing and transport costs vary considerably, with the West Midlands generally more affordable than southeast England. Visa requirements depend on nationality and role; eligible overseas healthcare workers may need employer sponsorship under the Skilled Worker route, while some administrative positions may not qualify for sponsorship. Check the latest rules on GOV.UK and confirm eligibility with the employer. Relocating usually requires proof of identity, accommodation, healthcare arrangements, banking access and a National Insurance number.
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