The Project Delivery and Support Manager is expected to lead technology or business projects from planning through implementation, ensuring delivery within agreed scope, timelines, budget, and quality standards. Responsibilities typically include coordinating cross-functional teams, managing vendors and stakeholders, tracking risks and issues, preparing progress reports, and providing operational support after implementation. Candidates should have a bachelor’s degree, relevant experience in project management, technology delivery, banking operations, or service management, and strong communication and problem-solving skills. Experience with project governance, Agile or other delivery frameworks, incident resolution, process improvement, and financial-services systems is advantageous. The role requires an organized, accountable professional who can manage multiple priorities and support Metrobank’s digital and operational objectives.
Metropolitan Bank & Trust Company, widely known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides retail and corporate banking, payments, treasury, investment banking, wealth management, and other financial services to individuals, businesses, and institutions. Headquartered in Makati City, Metrobank operates through a nationwide network of branches, ATMs, digital channels, and specialized banking units. The bank serves a broad customer base ranging from households and small businesses to major Philippine corporations and multinational companies. Metrobank continues to invest in digital banking, cybersecurity, technology modernization, and service improvements while maintaining a strong focus on risk management and customer relationships. Its workforce includes professionals in banking, technology, finance, operations, sales, compliance, and support functions.
The Philippines offers career opportunities in banking, technology, business-process services, healthcare, education, tourism, and shared services, with the strongest concentration in Metro Manila, Cebu, and Davao. Luzon, especially Makati, Taguig, and Quezon City, is the country’s main corporate and financial center. Cebu provides a more relaxed urban lifestyle with growing technology and outsourcing industries, while many areas of Visayas and Mindanao offer lower living costs and expanding regional opportunities. Filipino culture is welcoming, family-oriented, English-friendly, and shaped by strong community traditions. Urban life can be busy, with traffic and tropical weather, while the islands provide beaches, mountains, and outdoor activities. Foreign nationals generally need an appropriate work visa, commonly sponsored by an employer, before taking employment. Relocating employees should budget for housing, healthcare, transport, document processing, and private schooling where relevant. Rules and costs vary by nationality and location.
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