CBS - RECOVERIES MANAGER

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Recoveries Manager leads strategies for collecting overdue consumer loans, credit-card balances, and other distressed accounts. Responsibilities typically include managing internal and external recovery teams, setting collection targets, monitoring portfolio performance, improving recovery rates, negotiating payment arrangements, and ensuring that all activities comply with banking regulations and fair-collection standards. Candidates are expected to have a bachelor's degree, substantial experience in collections, recoveries, credit operations, or consumer banking, and proven people-management and negotiation skills. Strong knowledge of portfolio analytics, recovery processes, regulatory requirements, reporting, and Microsoft Office is valuable. The role requires sound judgment, resilience, ethical conduct, clear communication, and the ability to deliver results in a target-driven environment.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it serves individuals, families, businesses, institutions, and government-related clients through a broad range of deposits, loans, payments, investment, treasury, and wealth-management services. The bank operates through branches, digital channels, ATMs, and specialized banking units nationwide, with additional international presence supporting Filipino communities and corporate customers. Metrobank is part of the GT Capital Holdings group and is recognized as a major employer in the Philippine financial-services sector. Its work environment generally emphasizes customer service, responsible banking, operational discipline, collaboration, innovation, and professional development. A recoveries manager contributes to asset quality and sustainable consumer-banking performance by helping the bank resolve delinquent accounts fairly, efficiently, and in accordance with regulatory and ethical standards.