The Recoveries Manager leads strategies for collecting overdue consumer loans, credit-card balances, and other distressed accounts. Responsibilities typically include managing internal and external recovery teams, setting collection targets, monitoring portfolio performance, improving recovery rates, negotiating payment arrangements, and ensuring that all activities comply with banking regulations and fair-collection standards. Candidates are expected to have a bachelor's degree, substantial experience in collections, recoveries, credit operations, or consumer banking, and proven people-management and negotiation skills. Strong knowledge of portfolio analytics, recovery processes, regulatory requirements, reporting, and Microsoft Office is valuable. The role requires sound judgment, resilience, ethical conduct, clear communication, and the ability to deliver results in a target-driven environment.
Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it serves individuals, families, businesses, institutions, and government-related clients through a broad range of deposits, loans, payments, investment, treasury, and wealth-management services. The bank operates through branches, digital channels, ATMs, and specialized banking units nationwide, with additional international presence supporting Filipino communities and corporate customers. Metrobank is part of the GT Capital Holdings group and is recognized as a major employer in the Philippine financial-services sector. Its work environment generally emphasizes customer service, responsible banking, operational discipline, collaboration, innovation, and professional development. A recoveries manager contributes to asset quality and sustainable consumer-banking performance by helping the bank resolve delinquent accounts fairly, efficiently, and in accordance with regulatory and ethical standards.
The Philippines offers banking, business-process outsourcing, technology, healthcare, education, tourism, retail, logistics, and shared-services opportunities, especially in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, English-friendly, and community-minded, although workplaces can be hierarchical and relationship-driven. Lifestyle varies from fast-paced urban living in Manila to more relaxed coastal or provincial communities. Costs are moderate by international standards, but housing and commuting in central Manila can be expensive and time-consuming. The country has thousands of islands, with Luzon, Visayas, and Mindanao offering different climates, landscapes, and local traditions. Foreign professionals usually need an employer-sponsored work visa, commonly a 9(g) work visa, and may need an Alien Employment Permit. Employers often assist with sponsorship and documentation. Before relocating, arrange lawful employment, secure suitable housing, review healthcare coverage, and prepare for tropical weather and regional transport differences.
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