CSR-Teller, Cagayan de Oro - Velez Branch

Job Description

The CSR-Teller serves customers at Metrobank’s Velez Branch in Cagayan de Oro by processing deposits, withdrawals, payments, account servicing requests, and other over-the-counter transactions. Candidates typically need a bachelor’s degree, strong numerical and communication skills, customer-service experience or banking exposure, attention to detail, and integrity. Familiarity with cash handling, basic banking procedures, and office systems is helpful. The role requires accuracy, professionalism, confidentiality, and the ability to work efficiently in a busy branch environment. The successful candidate is expected to meet service standards, follow internal controls and regulatory policies, manage cash responsibly, identify customer needs, and contribute to branch sales and customer satisfaction.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services for individuals, businesses, institutions, and corporate clients. Its offerings include deposits, consumer loans, credit cards, payments, investments, treasury products, and corporate and commercial banking. Metrobank operates through a nationwide branch and ATM network, supported by digital banking channels and subsidiaries serving specialized financial needs. The bank is known for its established Philippine market presence, broad customer base, and focus on dependable financial services. Branch employees play an important role in delivering day-to-day banking assistance, maintaining transaction accuracy, protecting customer information, and supporting the bank’s service and business objectives.

Destination Guide

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, retail, and logistics opportunities. Metro Manila has the broadest corporate market, while Cebu, Davao, and Cagayan de Oro provide growing regional careers and generally lower living costs. Filipino culture values hospitality, family, community, and respectful communication; English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal or provincial communities, with affordable local food, public transport, beaches, mountains, and warm weather. Foreign nationals normally need an employer-sponsored work visa or appropriate work authorization; visa-free entry does not permit employment. Plan for documentation, medical checks, accommodation, taxation, and local registration before relocating. Cagayan de Oro offers a practical balance of city services, outdoor activities, and access to Northern Mindanao destinations, but applicants should confirm current immigration rules and salary expectations before accepting a position.