CSR - Teller, Office of South Metro Manila Area I

Job Description

The CSR-Teller serves customers at a Metrobank branch by processing deposits, withdrawals, payments, fund transfers, account requests, and other over-the-counter transactions accurately and efficiently. Typical requirements include a bachelor's degree, strong numerical and communication skills, attention to detail, integrity, and basic computer proficiency. Previous cash-handling, sales, or customer-service experience may be advantageous, although qualified entry-level applicants may be considered. The candidate is expected to deliver courteous service, follow banking policies and anti-money-laundering controls, maintain transaction accuracy, protect customer information, balance cash responsibly, and support branch sales and operational targets. Flexibility to work at branches within the South Metro Manila area is also likely required.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest and most established universal banks. Founded in 1962, it provides retail and commercial banking, corporate finance, treasury, investment banking, wealth management, digital banking, and remittance services to individuals, businesses, and institutions. The bank operates an extensive branch and ATM network across the country and serves customers through digital platforms as well. Metrobank is known for its long-standing presence in the Philippine financial sector, broad product portfolio, and emphasis on customer service, risk management, and responsible banking. Employees may find opportunities in branch operations, sales, technology, finance, compliance, and relationship management. Compensation and benefits vary by position, location, qualifications, and performance, with branch-based roles commonly including statutory benefits and possible incentives.

Destination Guide

The Philippines is an archipelago with major employment centers in Luzon, Visayas, and Mindanao. Manila and nearby cities such as Makati, Taguig, Pasay, and Quezon City offer the widest opportunities in banking, business services, technology, retail, healthcare, and education. Cebu is a major hub for tourism, IT-enabled services, and regional finance, while Davao provides growing opportunities in commerce, agriculture, and services. Filipino culture is generally warm, community-oriented, and English-friendly. Urban lifestyles can be fast-paced, with heavy traffic and higher housing costs, while provincial areas offer a more relaxed and affordable environment. Foreign nationals usually need an employer-sponsored work visa or appropriate work permit; requirements vary by nationality and job. Relocating workers should budget for housing deposits, transport, health insurance, and living expenses. Local employees generally need valid identification, tax registration, and standard employment documents.