The Customer Service Representative (Teller) serves branch customers by processing deposits, withdrawals, payments, fund transfers, account requests, and other over-the-counter transactions accurately and efficiently. The role typically requires a bachelor's degree, strong numerical and communication skills, attention to detail, customer-service orientation, and integrity. Candidates should be comfortable handling cash, following bank controls and procedures, protecting confidential information, and meeting service and operational standards. Prior banking or teller experience may be advantageous, although qualified fresh graduates may also be considered. The position is expected to provide courteous assistance, identify customer needs, support branch sales and service goals, and maintain compliance with Metrobank policies and regulations.
Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' largest universal banks. Founded in 1962, it provides a broad range of services to individual, business, commercial, and institutional customers. Its offerings include deposits, consumer loans, credit cards, payments, corporate finance, treasury services, investment banking, and digital banking. Metrobank operates through an extensive branch and ATM network, supported by online and mobile channels. The bank is part of the GT Capital Holdings group and is recognized as a major employer in the Philippine financial-services sector. Employees generally work in a structured, regulated environment where accuracy, customer trust, ethical conduct, teamwork, and continuous learning are important. Branch-based roles such as teller positions can provide a practical entry point into retail banking and may lead to opportunities in relationship management, operations, sales, or other banking functions.
The Philippines offers banking, technology, shared-services, tourism, healthcare, education, and business-process careers, with major opportunities in Metro Manila, Cebu, Davao, and Clark. Filipino culture is generally welcoming, family-oriented, and relationship-driven; English is widely used in business, while Filipino and regional languages are common in daily life. Urban living provides malls, restaurants, hospitals, and public transport, but traffic and housing costs can be significant in Manila. Cebu and Davao often offer a more relaxed lifestyle, while the islands provide beaches, diving, hiking, and strong local communities. Foreign nationals normally need an appropriate work visa or permit, usually arranged with employer support; rules depend on nationality and job type. New arrivals should confirm immigration requirements, secure a formal employment offer, budget for accommodation and health insurance, and research taxes, transport, weather, and local cost of living before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...