CSR - Teller, GT Tower Center

Job Description

The CSR-Teller serves branch customers by processing deposits, withdrawals, payments, account-related requests, and other over-the-counter transactions accurately and efficiently. The role typically requires a bachelor’s degree, strong numerical and communication skills, attention to detail, and the ability to handle cash responsibly. Previous banking, cashiering, or customer-service experience is useful, although qualified entry-level applicants may be considered. Candidates are expected to maintain professional service standards, follow bank policies and regulatory controls, protect customer information, balance transactions, identify unusual activity, and work effectively in a busy branch environment. Flexibility, integrity, reliability, and a customer-focused attitude are essential.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ leading universal banks. Founded in 1962, it provides a broad range of services including consumer and corporate banking, deposits, loans, payments, wealth management, treasury, and investment banking. The bank serves individuals, businesses, institutions, and government-related clients through branches, digital platforms, and specialized financial channels across the country. Metrobank is known for its established Philippine presence, structured banking operations, and emphasis on customer service, risk management, and financial inclusion. Employees generally work in regulated environments where accuracy, confidentiality, professionalism, and compliance are important. A branch CSR-Teller contributes directly to the customer experience by handling daily transactions and helping clients access the bank’s products and services.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, retail, healthcare, tourism, manufacturing, and shared services. Metro Manila, including Makati, is the country’s main financial and employment center, while Cebu and Davao also have strong job markets. Filipino culture is generally warm, family-oriented, and community-minded, with English widely used in workplaces. Urban life offers restaurants, shopping, public transport, and active social communities, although traffic and housing costs can be significant in Makati. The country has thousands of islands, with beaches, mountains, and a relaxed provincial lifestyle outside major cities. Foreign nationals normally need an appropriate work visa or permit arranged with employer support; tourist status does not authorize employment. Relocating employees should budget for rent, transport, health insurance, and deposits, and verify employment terms, visa requirements, and local registration procedures before moving.