This role manages projects that promote Rakuten’s life and booking businesses, coordinating business, marketing, product, and operational teams. Candidates are expected to have project or business development experience, strong planning and execution skills, stakeholder management ability, and excellent communication in English and/or Japanese. Experience in e-commerce, travel, digital services, marketing, or platform businesses is advantageous. The successful candidate should be comfortable handling multiple priorities, analyzing performance, solving problems, and driving initiatives from planning through delivery. A proactive, collaborative mindset and the ability to work in Rakuten’s fast-paced, international environment are important.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem of services including online marketplaces, travel bookings, fintech, mobile communications, digital content, advertising, and professional sports. Rakuten’s business model connects these services through a shared membership and loyalty program, allowing customers to earn and use Rakuten Points across the platform. The company has an international workforce and promotes a culture centered on innovation, entrepreneurship, customer value, and collaboration across businesses. The Commerce & Marketing Company supports Rakuten’s shopping, travel, lifestyle, and promotional services. Employees typically work in a fast-moving environment where cross-functional coordination, data-driven decision-making, and the ability to adapt to changing customer and market needs are highly valued.
Japan offers opportunities in technology, e-commerce, finance, tourism, software engineering, data, marketing, and customer operations, especially in Tokyo, Osaka, and Fukuoka. Workplaces often value punctuality, teamwork, attention to detail, and respectful communication, although international companies may use English more frequently. Japan provides excellent public transport, reliable infrastructure, safe cities, diverse food, and access to mountains, beaches, and historic communities. Living costs are highest in Tokyo, while regional cities can be more affordable. Foreign professionals generally need a work visa sponsored by an employer; common routes include the Engineer/Specialist in Humanities/International Services visa and the Highly Skilled Professional visa. Applicants should prepare degree and employment documents, arrange housing and health insurance, and understand Japan’s tax and residence-registration procedures. Learning basic Japanese makes daily life and workplace integration easier.
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