Fraud Prevention Planning, Driving Growth and Risk Management at Rakuten Mobile Manager Candidate (Directly under the COO) - Anti-Fraud Department (AFD)

Job Description

This manager-candidate role leads fraud-prevention planning for Rakuten Mobile, balancing customer growth with risk control. Responsibilities are expected to include identifying fraud patterns, developing prevention policies and monitoring processes, analyzing suspicious activity, coordinating investigations, and working with internal teams such as operations, technology, finance, legal, and customer support. The candidate should have experience in fraud management, risk management, compliance, telecommunications, payments, or related fields, together with strong analytical, planning, and stakeholder-management skills. Business-level Japanese and English may be advantageous in Rakuten’s international environment. The successful candidate is expected to work independently, influence senior leadership, and build practical controls that protect customers while supporting business expansion.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet-services company founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, digital content, advertising, travel, communications, and mobile services. Rakuten Mobile operates as the group’s telecommunications business, providing mobile network and related services in Japan while expanding its customer base and service ecosystem. The company promotes a unified membership platform in which customers can use Rakuten services and earn rewards across businesses. Rakuten has a highly entrepreneurial, international working environment and often emphasizes innovation, speed, data-driven decision-making, and collaboration across business units. Because the company operates in regulated industries and handles large volumes of customer and transaction data, fraud prevention, cybersecurity, compliance, and operational risk management are important to sustainable growth.

Destination Guide

Japan is an island country with diverse work and lifestyle options, from major business centers such as Tokyo and Osaka to regional cities and rural communities. Job opportunities are strongest in technology, telecommunications, finance, engineering, healthcare, tourism, manufacturing, and professional services. Japanese workplace culture generally values reliability, preparation, teamwork, and respect for hierarchy, although international companies may be more flexible. Tokyo offers excellent public transport, global services, and career opportunities, but housing and daily expenses are relatively high. Japan provides safe cities, efficient infrastructure, seasonal food and festivals, and varied outdoor activities. Foreign professionals normally need an appropriate work visa, commonly sponsored by an employer; highly skilled professionals may qualify for preferential immigration treatment. Relocation requires planning for housing, health insurance, taxes, banking, and residence registration. Japanese ability is not always essential in multinational roles, but it greatly improves daily life and career prospects.