Sales to New Corporate Clients / Client Support, Rakuten GORA - Business Innovation Department, Golf Business(C&M)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role focuses on acquiring new corporate clients for Rakuten GORA, supporting business customers, proposing golf-related services, managing client relationships, and coordinating internally to improve customer satisfaction. Candidates are expected to have strong communication, negotiation, and presentation skills, along with experience in B2B sales, account management, or customer support. Business-level Japanese is likely essential, while English or other language skills may be advantageous. The successful candidate should be proactive, commercially minded, organized, comfortable using digital tools, and able to understand client needs in a fast-moving business environment. Knowledge of golf, travel, reservations, or online services would be helpful but may not be mandatory.

About the employer

Rakuten Group, Inc. is a major Japanese internet and technology company founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, online travel, digital content, fintech, mobile communications, advertising, and professional sports. Rakuten GORA is the group’s golf platform, offering golf-course reservations, related information, promotions, and services for golfers and business partners. The company operates through a broad ecosystem that connects consumers, merchants, advertisers, and corporate clients. Rakuten is known for its international workforce, English-friendly corporate initiatives, data-driven services, and emphasis on innovation and entrepreneurship. Employees typically work in collaborative, cross-functional teams and may have opportunities to contribute to products serving customers in Japan and overseas. Conditions, benefits, and working arrangements vary by department and employment type, so applicants should confirm the latest details in the official vacancy information.