The Assistant – Order Management role supports the accurate and timely processing of customer orders from receipt through delivery. Responsibilities typically include maintaining order data in ERP systems, coordinating with merchandising, production, planning, logistics and customers, monitoring delivery schedules, preparing reports, and resolving order discrepancies. Candidates are expected to have good academic qualifications, strong Excel and computer skills, attention to detail, clear communication, and the ability to manage several priorities. Experience in apparel, manufacturing, supply chain or customer order administration is advantageous. The role requires teamwork, follow-up discipline, accuracy, confidentiality and a customer-focused approach in a fast-paced environment.
MAS Holdings is one of South Asia’s leading apparel and textile manufacturing groups, headquartered in Sri Lanka. The company designs, develops and manufactures clothing and apparel-related products for many well-known international brands. Its operations span product innovation, manufacturing, supply chain services and technology, with facilities and partnerships across several countries. MAS is recognised for its focus on innovation, ethical manufacturing, sustainability, employee development and responsible business practices. The organisation employs a large, diverse workforce across functions such as production, engineering, merchandising, finance, technology, logistics and customer support. Working at MAS can provide exposure to global apparel operations, structured corporate processes and cross-functional collaboration. Specific benefits, working arrangements and salary packages vary by business unit, location, experience and employment grade.
Sri Lanka offers opportunities in apparel and manufacturing, information technology, tourism, finance, logistics, healthcare and business services. Colombo and nearby commercial zones have the largest concentration of professional roles, while industrial opportunities are also available in regional towns. The culture combines South Asian traditions with strong hospitality, and English is widely used in business, alongside Sinhala and Tamil. Lifestyle costs are generally lower than in many Western countries, although housing and transport in Colombo can be comparatively expensive. Foreign nationals normally need an appropriate employment or residence visa arranged with employer support; a tourist visa does not permit employment. Relocating employees should confirm sponsorship, qualifications, tax, insurance and work-permit requirements before travel. Sri Lanka offers beaches, mountains, wildlife, historic cities and excellent food, but newcomers should plan for traffic, monsoon seasons and occasional economic or service disruptions.
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