The Reservation Agent manages guest and travel-partner reservations, amendments, cancellations, room availability, rates, and special requests while maintaining accurate records in the hotel system. Candidates should have experience in hotel reservations, front office, or customer service, with strong English communication, computer, and organizational skills. Knowledge of hotel reservation systems, distribution channels, and luxury hospitality standards is advantageous. The role requires a professional telephone manner, attention to detail, commercial awareness, and the ability to upsell rooms or resort experiences. The successful candidate is expected to respond promptly, coordinate with sales and operational departments, protect guest privacy, and deliver warm, accurate service in a fast-paced international resort environment.
Jumeirah Olhahali Island Maldives is a luxury all-villa resort operated by Jumeirah, the hospitality group best known for Burj Al Arab and a portfolio of upscale hotels and resorts worldwide. Located in the North Malé Atoll, the resort offers contemporary overwater and beach villas, private pools, restaurants, wellness facilities, and water-based activities. Its service culture focuses on highly personalized guest experiences, refined hospitality, and strong attention to detail. Employees typically work in an international, multicultural resort setting and support guests from reservation through departure. As with many Maldivian properties, employment packages may include staff accommodation, meals, transportation, medical coverage, annual leave, flights or flight allowances, and service charge, depending on the contract and grade. Exact benefits should be confirmed directly with the employer.
The Maldives offers employment mainly in luxury resorts, tourism, marine activities, food and beverage, housekeeping, engineering, wellness, finance, and guest services. Resort islands provide a quieter lifestyle centered on work, beaches, water sports, and close-knit staff communities, while Malé is busier and more urban. Maldivian culture is predominantly Muslim, so respectful dress and behavior are expected, particularly on local islands; resort islands are more relaxed but still require cultural sensitivity. Foreign employees generally need an employer-sponsored work permit and employment approval before working legally. The employer normally arranges or supports the visa process, medical checks, travel, accommodation, and onboarding. Bring certified documents, adequate medication, and warm-weather clothing. Internet and international travel are available, but remote resort locations can mean limited shopping and fewer off-duty options. Confirm salary, service charge, leave, flights, insurance, and contract conditions before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...