The On-site Technology Support Specialist provides face-to-face technical assistance to EY employees, resolving hardware, software, network, printing, meeting-room and access-related issues. Typical requirements include a degree or diploma in information technology or a related field, experience in desktop or service-desk support, familiarity with Windows, Microsoft 365, mobile devices and basic networking, and strong troubleshooting and customer-service skills. The candidate is expected to work on-site in Taguig, manage incidents through service-management tools, meet response and resolution targets, document solutions accurately, follow security procedures, and communicate professionally with users and technical teams. Flexibility for shifting schedules, occasional urgent support and continuous learning is usually expected.
EY, formerly known as Ernst & Young, is a global professional-services organization providing assurance, consulting, strategy and transactions, and tax services. It operates across many countries and supports clients ranging from multinational corporations to government bodies and growing businesses. EY’s Global Delivery Services and technology teams provide centralized expertise in areas such as cybersecurity, cloud, data, enterprise applications, software, infrastructure and end-user support. The company emphasizes integrity, teamwork, inclusiveness and helping clients respond to changing business and technology needs. In the Philippines, EY has substantial operations in Metro Manila, including Taguig, with roles supporting both local and international teams. Employees may work with modern workplace technologies and global service processes, while gaining exposure to diverse industries and career-development programs. Benefits, work arrangements and progression depend on the specific Philippine entity and position.
The Philippines offers technology opportunities in Manila, Taguig, Makati, Cebu and emerging hubs such as Iloilo and Davao. Demand is strong for IT support, software development, cloud, cybersecurity, shared services and business-process roles, with English widely used at work. Filipino culture is generally welcoming, family-oriented and relationship-driven; workplaces often value politeness, teamwork and adaptability. Metro Manila provides extensive dining, shopping and entertainment, but commuting can be difficult and housing costs vary considerably. Cebu and Davao offer a slower pace and often lower living costs, while the country’s beaches and islands support an active weekend lifestyle. Foreign nationals normally need an employer-sponsored work visa or permit, and should confirm requirements with Philippine authorities before relocating. Research taxes, healthcare, accommodation, traffic, weather and employment terms. Remote or hybrid arrangements should be confirmed directly with the employer.
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