Account Manager - Canada

Job Description

The Account Manager – Canada role supports EY’s Canadian accounts from the Philippines, helping maintain strong client relationships and coordinating account activity across teams. Typical requirements include a bachelor’s degree, experience in account management, client service, sales support, business development, or professional services, and excellent English communication skills. The candidate should be organized, commercially aware, comfortable working with senior stakeholders, and able to manage multiple priorities across time zones. Responsibilities may include preparing account updates, tracking opportunities, coordinating proposals, supporting relationship plans, maintaining data in internal systems, and identifying opportunities to improve client engagement. Flexibility to work Canadian hours and confidence using Microsoft Office, CRM, and collaboration tools are likely expected.

Company Info

EY, formerly Ernst & Young, is one of the world’s largest professional services organizations and a member of the Big Four. It provides assurance, tax, consulting, strategy, and transactions services to businesses, governments, and other institutions. EY operates through a global network of offices and delivery centers, including significant operations in the Philippines. Its teams support clients with business transformation, technology, risk management, finance, sustainability, and regulatory challenges. EY promotes the purpose of building a better working world and generally places emphasis on professional development, collaboration, inclusion, and ethical conduct. The Philippines organization supports both local and international clients, often working with colleagues and stakeholders in North America, Europe, and Asia-Pacific. Benefits and career progression vary by business area, grade, and employment contract.

Destination Guide

The Philippines offers strong opportunities in business-process services, technology, finance, consulting, healthcare, education, tourism, and customer operations. Manila, Taguig, Makati, and Quezon City are major employment centers, while Cebu and Davao also have growing business and technology sectors. Filipino culture is generally warm, family-oriented, English-friendly, and relationship-driven, with diverse regional traditions and excellent food. Lifestyle costs are lower than in Canada, although central Manila housing, traffic, and commuting can be challenging. The country includes thousands of islands, from Luzon’s urban centers to the beaches of Palawan, Boracay, and the Visayas. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while their dependents may require separate documentation. Relocating candidates should arrange employment before arrival, verify visa support, budget for private healthcare and housing, and research local transport, weather, and neighborhood safety.