The Host/Hostess welcomes guests, manages restaurant seating, handles reservations, provides menus, coordinates table turnover, and supports a smooth dining experience. Candidates should have good communication and customer-service skills, a friendly and professional manner, and the ability to remain organized during busy periods. Previous experience in a restaurant, hotel, or guest-facing role is helpful. The position typically requires flexibility to work shifts, weekends, and public holidays, along with a well-groomed appearance and basic English ability. The successful candidate is expected to represent Aloft’s lively, modern service style, respond promptly to guest requests, work cooperatively with food-and-beverage colleagues, and maintain accurate seating and reservation information.
Aloft by Marriott Surabaya Pakuwon City is part of Marriott International, one of the world’s largest hospitality companies. Aloft is Marriott’s contemporary lifestyle brand, known for modern design, upbeat social spaces, technology-friendly rooms, live music, and a relaxed approach to hotel service. The Surabaya property is located in Pakuwon City, an expanding residential, commercial, and leisure district in East Surabaya. It serves business travelers, families, and visitors exploring East Java, with accommodation, dining, meeting, and guest-service facilities. Employees work within Marriott’s international service standards while delivering a youthful and locally relevant guest experience. Marriott generally offers structured training, internal career opportunities, and employee travel benefits, although exact benefits depend on the employment contract and local policy.
Indonesia offers hospitality opportunities across Java, Bali, Lombok, Sumatra, Sulawesi, and other islands, especially in hotels, restaurants, resorts, tourism, and travel services. Java, including Surabaya and Jakarta, has strong year-round employment and lower living costs than Bali. Bali and Lombok provide a more international tourism environment but can be more expensive and seasonal. Indonesian culture values politeness, community, modest presentation, and respect for religious traditions; English is useful in tourism, while Indonesian is valuable for daily life. Lifestyle ranges from busy cities and shopping districts to beaches, mountains, and island communities. Foreign nationals normally need an employer-sponsored work permit and the appropriate limited-stay work visa; working on a tourist visa is not permitted. Relocating employees should confirm accommodation, healthcare, transport, tax, insurance, and contract terms before arrival. Indonesian citizens generally need local identity and employment documentation.
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