The Reservations Supervisor oversees daily reservation activities, ensuring accurate bookings, timely responses, and excellent guest service. Requirements typically include experience in hotel reservations or front office operations, knowledge of property-management and booking systems, strong communication skills, and confidence handling phone, email, and online reservations. The candidate is expected to supervise and coach team members, monitor room inventory and rates, coordinate with Front Office, Sales, and Revenue teams, resolve booking issues, and maintain accurate records. Experience in a luxury resort, Marriott property, or international hospitality environment is advantageous. Flexibility to work shifts, weekends, and holidays is generally required.
The Farm at San Benito is a luxury wellness resort in Lipa City, Batangas, Philippines, operating under Marriott International’s Autograph Collection. Set within a lush tropical environment, the property is known for holistic wellness programs, plant-based cuisine, naturopathic treatments, spa experiences, and personalized retreats. Its services combine hospitality with preventive health, fitness, mindfulness, and nature-based activities. As an Autograph Collection hotel, The Farm maintains an individual identity while benefiting from Marriott’s global standards, systems, and guest network. Employees typically work in a highly service-oriented environment serving international wellness travelers, long-stay guests, and luxury leisure visitors. The resort offers opportunities across rooms, reservations, food and beverage, wellness, guest services, administration, and property operations, with strong emphasis on professionalism, discretion, teamwork, and guest care.
The Philippines is an archipelago with major employment hubs in Luzon, including Manila and nearby Batangas, as well as Cebu and other Visayan islands. Hospitality opportunities are available in luxury resorts, hotels, restaurants, wellness properties, tourism businesses, and travel companies. Filipino culture is generally warm, family-oriented, English-friendly, and respectful, with Catholic, regional, and indigenous traditions shaping daily life. Lifestyle varies from busy urban living to relaxed coastal or provincial communities; costs are usually lower outside Manila, though transport and imported goods can be expensive. Foreign employees normally need employer sponsorship, an appropriate work visa or permit, and immigration approval before beginning employment. Employers commonly assist with documentation, but requirements should be confirmed with Philippine authorities. Relocation planning should include housing, healthcare, transport, weather, and typhoon-season considerations.
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