Food & Beverage Supervisor - In Room Dining

Job Description

The Food & Beverage Supervisor – In Room Dining oversees daily room-service operations, ensuring accurate order taking, prompt delivery, presentation standards and excellent guest service. Requirements generally include previous food and beverage or room-service experience, strong communication skills, knowledge of hygiene and service standards, and the ability to supervise team members during busy periods. Candidates should be organised, guest-focused, professional and comfortable working flexible shifts, including mornings, evenings, weekends and public holidays. Experience with hotel point-of-sale systems and staff training is advantageous. The role also involves coordinating with kitchen and front-office teams, handling guest requests, monitoring supplies and supporting the department manager with operational administration.

Company Info

Sheraton Grand Sydney Hyde Park is a luxury hotel operated under the Sheraton brand, part of Marriott International, one of the world’s largest hospitality companies. Located opposite Sydney’s Hyde Park, the hotel serves leisure travellers, business guests, groups and events. Its facilities typically include guest rooms and suites, restaurants and bars, meeting spaces, fitness and wellness facilities, and in-room dining. Marriott promotes service excellence, cultural inclusion, professional development and opportunities to move between properties and brands worldwide. Employees are expected to create welcoming guest experiences while working collaboratively and maintaining high standards of safety, presentation and hospitality. The hotel’s central Sydney location provides access to major attractions, transport links, retail areas and the city’s dining and entertainment precincts.

Destination Guide

Australia is a large country rather than a single island, offering hospitality opportunities in Sydney, Melbourne, Brisbane, Perth, Adelaide, regional resorts and coastal destinations. Hotels, restaurants, clubs and event venues regularly recruit supervisors, chefs, servers and front-office staff, especially during peak travel periods. Australian workplace culture is generally informal, practical and team-oriented, with strong expectations around punctuality, safety, equality and responsible service of alcohol. Sydney offers beaches, parks, museums, nightlife and an active outdoor lifestyle, but rent and transport costs can be high. Eligible applicants may use a Working Holiday visa, while employer-sponsored and skilled visas may suit experienced candidates who meet immigration requirements. Before relocating, arrange a valid visa, tax file number, Australian bank account, accommodation and health cover. Check official Australian Government immigration sources for current rules.