The Client Success Manager supports Gartner clients after the sale, helping them gain measurable value from research, advisory services and executive-level resources. Requirements typically include experience in client success, account management, consulting or B2B services, strong communication skills, commercial awareness and the ability to manage multiple senior stakeholders. The successful candidate is expected to build trusted relationships, understand client priorities, encourage product and service adoption, identify renewal or expansion opportunities, and coordinate effectively with sales and internal delivery teams. A consultative mindset, sound organisation, confidence working with senior executives and the ability to demonstrate business outcomes are important. Experience with technology, research or professional services is advantageous.
Gartner is a global research and advisory company that helps business and technology leaders make informed decisions. Its services include independent research, consulting, executive guidance, conferences and market analysis covering areas such as information technology, cybersecurity, digital transformation, data and enterprise strategy. Gartner serves organisations across many industries, from large multinational corporations to public-sector institutions, and works with senior executives including CIOs, technology leaders and business decision-makers. The company operates internationally and is known for its analyst insights, peer networking and practical advice designed to improve organisational performance. Employees generally work in a commercially focused, client-oriented environment where relationship management, intellectual curiosity, collaboration and measurable client outcomes are highly valued.
Australia offers opportunities in technology, consulting, finance, healthcare, construction, education, logistics and professional services, particularly in Sydney, Melbourne, Brisbane, Perth and Canberra. Workplace culture is generally practical, direct and collaborative, with emphasis on accountability, inclusion and work-life balance. Lifestyle varies from busy city living to relaxed coastal or regional communities, with outdoor recreation, diverse food and strong public amenities. Housing and childcare can be expensive in major cities, so researching suburbs and salary expectations is important before moving. Skilled migrants may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or working holiday options, depending on occupation, age and qualifications. Visa rules change, so applicants should check the Australian Department of Home Affairs website or use a registered migration professional. New arrivals should arrange tax registration, banking, health insurance and suitable accommodation. Public transport is strongest in capital cities, while a car is often useful regionally.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...