This role supports Citi’s securities services clients in Japan, managing day-to-day client requests, settlement and custody-related processes, issue resolution, service delivery, and coordination with internal operations, technology, risk, and relationship teams. Candidates typically need several years of experience in securities services, custody, fund administration, or financial operations, along with strong knowledge of Japanese market practices and relevant regulations. Professional Japanese and English communication skills are likely required. Citi expects the Assistant Vice President to provide reliable client service, investigate breaks or operational issues, meet deadlines, maintain accurate records, improve processes, and work effectively across regional and global teams. Attention to detail, sound judgment, ownership, and the ability to manage competing priorities are important.
Citi is a major global financial institution providing banking, capital markets, securities services, wealth management, and consumer financial products. Headquartered in New York, the company operates across numerous countries and connects clients to international markets, payment networks, and financial expertise. In Japan, Citi serves corporations, financial institutions, investors, and institutional clients through businesses including corporate banking, markets, securities services, and wealth management. Its securities services division supports custody, fund administration, clearing, settlement, asset servicing, and related operational needs for institutional investors. Citi is known for its international culture, complex cross-border operations, and emphasis on regulatory control, risk management, technology, and client service. Employees typically work with colleagues across Asia-Pacific and global teams, making communication skills, cultural awareness, and the ability to operate in a highly regulated environment particularly valuable.
Japan offers opportunities in banking, technology, manufacturing, consulting, hospitality, education, and international business, with Tokyo, Osaka, Yokohama, and Nagoya being major employment centers. The workplace often values punctuality, teamwork, preparation, and respectful communication, although global companies may have more flexible cultures. Japan provides excellent public transport, healthcare, safety, restaurants, and diverse lifestyles, from energetic cities to quieter coastal and rural areas. Housing in Tokyo can be expensive, while regional cities are generally more affordable. Foreign professionals normally need an employer-sponsored work visa, such as the Engineer/Specialist in Humanities/International Services visa or a highly skilled professional visa. Applicants should confirm eligibility, gather education and employment documents, and allow time for immigration processing. Learning practical Japanese is highly beneficial for daily life and many workplaces. New arrivals should arrange housing, resident registration, health insurance, banking, and tax procedures after receiving their residence card.
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