The Merchant Sales Executive – F&B is responsible for acquiring and onboarding restaurants, cafés, and other food-and-beverage merchants to Grab’s platform in Indonesia. Requirements typically include experience in field sales, merchant acquisition, account management, or a related commercial role; strong communication and negotiation skills; willingness to travel locally; and comfort using sales tools and meeting targets. Candidates are expected to identify prospects, explain Grab’s products and benefits, negotiate commercial terms, complete onboarding documentation, and build lasting merchant relationships. Knowledge of the local F&B market, Indonesian language fluency, and a results-oriented, self-motivated approach are valuable. Familiarity with CRM systems and basic data analysis may also be expected.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across mobility, deliveries, and digital financial services. Its platform connects consumers with driver-partners, delivery partners, merchants, and financial-service providers in countries including Indonesia. In Indonesia, Grab offers ride-hailing, food and parcel delivery, merchant services, payments, and other digital products through its widely used mobile application. The company works with businesses of different sizes, helping restaurants and retailers reach customers, manage orders, accept digital payments, and improve their operations. Grab’s commercial teams are focused on expanding its merchant network, increasing platform usage, and developing partnerships in competitive local markets. The work environment is generally fast-paced and data-driven, with emphasis on customer impact, collaboration, ownership, and adapting products to the needs of Southeast Asian consumers and businesses.
Indonesia offers varied opportunities across its major islands. Java, especially Jakarta, Bandung, and Surabaya, has the strongest concentration of technology, sales, finance, logistics, and corporate jobs. Bali is attractive for tourism, hospitality, digital work, and international communities, while Sumatra, Sulawesi, and Kalimantan offer growing opportunities in trade, resources, agriculture, logistics, and regional services. Indonesian culture values hospitality, community, respect for elders, and religious diversity. Lifestyle ranges from busy metropolitan living to relaxed coastal or rural communities, with generally affordable food and transport outside central Jakarta and Bali. Foreign employees usually need employer sponsorship and an appropriate work permit and limited-stay visa; working on a tourist visa is not permitted. Relocating typically involves securing a formal offer, confirming sponsorship, arranging accommodation, and checking tax, healthcare, and local registration requirements. Bahasa Indonesia is highly useful for daily life and customer-facing work.
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