Grab is seeking a Team Lead for Merchant Acquisition in Indonesia to lead efforts to recruit and onboard new merchants, expand the merchant network, and improve acquisition performance. Candidates typically need experience in sales, business development, merchant acquisition, or field operations, along with strong team leadership, negotiation, and data-analysis skills. The role requires setting targets, managing pipelines, coaching acquisition staff, monitoring performance, and working closely with marketing, operations, and product teams. The successful candidate is expected to be commercially minded, customer-focused, comfortable working in a fast-paced environment, and able to use performance data to make decisions. Knowledge of local markets, Indonesian business practices, and digital platforms is highly valuable.
Grab is a Southeast Asian technology company headquartered in Singapore and operating across mobility, food delivery, package delivery, digital payments, and financial services. Through its superapp, Grab connects consumers with drivers, delivery partners, merchants, and financial-service providers in countries including Indonesia, Malaysia, Singapore, Thailand, Vietnam, and the Philippines. Indonesia is one of Grab’s largest and most important markets, with services supporting millions of consumers and small businesses. The company focuses on using technology to make everyday services more accessible while creating earning opportunities for drivers, delivery partners, and merchants. Its culture generally emphasizes ownership, collaboration, customer focus, experimentation, and measurable results. Employees often work in a fast-moving, competitive environment where commercial growth and operational execution are closely connected.
Indonesia offers opportunities across technology, e-commerce, logistics, tourism, manufacturing, finance, education, and renewable energy. Jakarta on Java is the main corporate and technology hub, while Bali is popular for tourism, hospitality, digital work, and international communities. Java is generally the most convenient island for career growth and public transport, though living costs and traffic can be high. Bali offers a more relaxed lifestyle but has expensive housing in popular areas. Sumatra, Kalimantan, Sulawesi, and other islands provide opportunities in resources, agriculture, infrastructure, tourism, and regional services. Indonesian culture values politeness, community, family, and religious diversity; Bahasa Indonesia is essential for many jobs. Foreign nationals generally need employer sponsorship and an appropriate work visa or KITAS, while remote workers must check current immigration rules. Research healthcare, housing, taxes, transport, and local regulations before relocating.
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