Grab is seeking a Merchant Sales Executive focused on growing its payments business in Indonesia. The role typically involves identifying and approaching prospective merchants, explaining Grab’s payment solutions, negotiating commercial terms, completing onboarding, and maintaining strong merchant relationships. Candidates are expected to have experience in sales, business development, merchant acquisition, or financial technology, with strong communication, negotiation, and presentation skills. The ability to meet targets, work independently in the field, use CRM or sales systems, and understand local markets is important. Fluency in Bahasa Indonesia is generally required, while English may be useful for internal communication. A proactive, target-oriented attitude and willingness to travel locally are also expected.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across mobility, deliveries, digital payments, and financial services. Its platform connects consumers, driver-partners, merchant-partners, and businesses in countries including Indonesia, Malaysia, Singapore, Thailand, Vietnam, and the Philippines. In Indonesia, Grab provides services such as ride-hailing, food and parcel delivery, merchant tools, digital wallets, and payment solutions. Grab’s payments business helps merchants accept digital transactions and access technology that supports sales, customer engagement, and business administration. The company promotes a fast-moving, technology-led working environment and typically values customer focus, entrepreneurial thinking, collaboration, inclusion, and measurable business results. Roles may involve frequent coordination with commercial teams, financial-service partners, and local merchants.
Indonesia offers opportunities in technology, e-commerce, fintech, logistics, tourism, manufacturing, and sales, especially in Jakarta on Java, as well as Bali, Surabaya, Bandung, and Medan. Java is the country’s main business center, while Bali is popular for tourism, hospitality, and an international lifestyle. Indonesian culture generally emphasizes community, respect for elders, religious diversity, and relationship-building; learning Bahasa Indonesia is highly beneficial. Living costs vary widely: Jakarta and Bali can be expensive, while many other cities are more affordable. Traffic, tropical weather, and occasional internet or infrastructure differences should be considered. Foreign employees normally need employer sponsorship, an approved work authorization, and the appropriate limited-stay visa or KITAS before working. Requirements change, so candidates should confirm current rules with Grab and Indonesian immigration authorities before relocating.
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