The Merchant Sales Executive will acquire, onboard, and grow merchant partners for GrabMart and GrabPay in Indonesia. Responsibilities typically include identifying sales prospects, presenting Grab’s solutions, negotiating commercial terms, meeting acquisition and revenue targets, maintaining merchant relationships, and coordinating onboarding with internal teams. Candidates are expected to have experience in sales, business development, account management, or a related commercial role, preferably in e-commerce, fintech, retail, or FMCG. Strong communication, negotiation, presentation, and relationship-building skills are essential. The role also requires target orientation, commercial awareness, comfort with field activity, and the ability to work independently while using data and CRM tools.
Grab is a technology company operating across Southeast Asia, providing services through its superapp. Its businesses include ride-hailing, food and grocery delivery, digital payments, financial services, and logistics. In Indonesia, Grab connects consumers, drivers, delivery partners, merchants, and financial-service users through platforms such as GrabFood, GrabMart, GrabPay, and related products. The company works with small businesses and larger brands to help them reach customers, accept digital payments, manage orders, and improve operational efficiency. Grab’s commercial teams are responsible for expanding its merchant network, increasing platform usage, and building long-term partnerships. The company generally values customer focus, ownership, collaboration, adaptability, and data-informed decision-making. Work environments can be fast-paced and target-driven, particularly in sales and merchant growth roles.
Indonesia offers varied career opportunities across technology, e-commerce, fintech, logistics, tourism, manufacturing, and consumer goods. Java, especially Jakarta, is the main business hub and offers the broadest range of professional roles, although traffic and living costs are high. Bali has a strong tourism, hospitality, creative, and digital-nomad culture, while Sumatra, Sulawesi, and Kalimantan offer opportunities in resources, agriculture, logistics, and regional commerce. Indonesian culture emphasizes community, respect, hospitality, and religious diversity. Lifestyle ranges from busy metropolitan living to quieter coastal and island communities, with generally affordable food and services outside central Jakarta and Bali. Foreign employees usually need employer sponsorship and an appropriate work visa and work permit; tourist visas do not authorize employment. Before relocating, confirm salary, tax, healthcare, housing, and relocation support, and check current immigration rules. Learning basic Indonesian is highly valuable for work and daily life.
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