Receptionist/Administrator

Job Description

The Receptionist/Administrator will provide a welcoming and efficient front-desk service for patients, visitors and clinical staff. Typical duties include answering telephone calls, booking and managing appointments, updating patient records, handling correspondence, processing administrative tasks and maintaining confidentiality. Candidates should have strong communication and organisational skills, basic computer proficiency and a professional, friendly manner. Previous reception or healthcare administration experience is desirable, as is familiarity with NHS systems, although training may be provided. The successful candidate will be expected to work accurately under pressure, protect sensitive information, support colleagues and demonstrate flexibility when dealing with varied patient needs.

Company Info

City Square Medical Group is a primary care organisation serving patients in the United Kingdom through general practice services. Its work typically includes routine GP consultations, nursing appointments, health checks, chronic disease management, preventative care, prescription support and signposting to other NHS services. As a GP practice, the organisation relies on reception and administrative teams to coordinate appointments, maintain accurate patient information and provide a professional first point of contact. Staff work alongside doctors, nurses, healthcare assistants and wider community services, with patient confidentiality, safeguarding, equality and respectful communication forming important parts of daily operations. The practice environment is generally busy and patient-focused, requiring teamwork, reliability and sensitivity when supporting people with different medical and personal needs.

Destination Guide

The United Kingdom offers employment opportunities across healthcare, technology, finance, education, engineering, retail and public services, with the NHS being one of the largest employers. Its culture is diverse and generally values punctuality, privacy, politeness and work-life balance. Lifestyle varies from busy cities to quieter coastal and rural areas, with strong public transport in many regions, although housing can be expensive. Citizens of the UK and Irish nationals have unrestricted work rights. Most other overseas applicants need a visa, usually requiring an eligible job, an approved sponsor and proof of finances; entry-level administrative roles may not qualify for sponsorship. Skilled Worker eligibility should be checked carefully before applying. Relocating involves arranging accommodation, immigration permission, healthcare access, banking, tax registration and a National Insurance number. Costs and weather vary considerably by region.