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The Credit Ops Analyst supports card lending operations, reviewing credit applications, account information, documentation, and lending decisions while following established controls and service standards. Typical requirements include a bachelor’s degree or equivalent experience, strong numerical and analytical skills, attention to detail, proficiency with Microsoft Office, and the ability to investigate discrepancies. Experience in banking, credit cards, lending, or operations is advantageous. The candidate is expected to work accurately under deadlines, protect confidential customer data, communicate clearly with internal teams, and follow risk, compliance, and quality procedures. As this is a night-shift role in the Philippines, flexibility for U.S. business hours, reliable attendance, and willingness to work rotating schedules may be required.
JPMorgan Chase & Co. is one of the world’s largest financial services companies, serving consumers, businesses, institutional clients, and governments. Headquartered in the United States, it operates across consumer banking, commercial banking, payments, asset management, investment banking, and markets. Its Philippine operations support global businesses through technology, customer service, finance, risk, lending, and other middle- and back-office functions. The company is known for its substantial investment in technology, operational controls, employee training, and risk management. Employees may work with international teams and support products used by customers in multiple countries. Benefits and employment conditions vary by position and location, but roles commonly include health coverage, leave benefits, retirement or savings programs, performance incentives, and career-development opportunities. The Credit Ops Analyst position supports the firm’s card lending services and contributes to accurate, controlled, and timely credit operations.
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