The Instructional Designer will create engaging learning experiences for Chase Travel employees and support training programs across digital and customer-focused operations. Requirements typically include a bachelor’s degree or equivalent experience, instructional design expertise, familiarity with adult-learning principles, and proficiency with learning-management systems, e-learning tools, and multimedia development. The candidate should be able to analyze learning needs, write clear content, develop instructor-led and digital materials, manage multiple projects, and collaborate with subject-matter experts and business stakeholders. Strong communication, organization, creativity, attention to detail, and an understanding of customer-service or travel-related environments are expected.
JPMorgan Chase & Co. is one of the world’s largest financial services firms, serving consumers, businesses, institutional clients, and governments. Its businesses include consumer and community banking, commercial banking, investment banking, asset management, payments, and digital financial services. Chase is the firm’s major consumer brand in the United States, offering banking, credit cards, lending, investing, and travel-related products. The company employs hundreds of thousands of people globally and operates technology, operations, customer support, and corporate functions in locations including the Philippines. JPMorgan Chase emphasizes innovation, client service, responsible business practices, risk management, and professional development. Employees are generally expected to work collaboratively, protect confidential information, meet high quality standards, and contribute to an inclusive workplace. The Chase Travel team supports travel experiences and related customer journeys through digital products, partnerships, and service operations.
The Philippines offers strong opportunities in banking, shared services, customer support, technology, digital learning, finance, and travel operations, particularly in Metro Manila, Cebu, and Davao. English is widely used in business, and Filipino culture values hospitality, family, community, and respectful workplace relationships. Manila provides the widest range of corporate jobs, international schools, hospitals, transport links, and entertainment, but traffic and living costs can be substantial. Cebu offers a more relaxed lifestyle with beaches and a growing business-services sector, while Davao is known for lower congestion and a quieter environment. Housing, food, and domestic travel can be affordable compared with many global cities, although salaries vary considerably. Foreign nationals generally need an appropriate work visa or permit sponsored or supported by their employer; tourists cannot legally work. Relocating employees should confirm immigration rules, tax obligations, healthcare coverage, housing, and employment conditions before arrival. Weather is tropical, with a rainy season and occasional typhoons.
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