The role involves designing, building, and operating reliable DevOps environments for Rakuten’s Conversational Experiences Department. Typical requirements include professional experience with cloud platforms, Linux, containers, CI/CD, infrastructure as code, monitoring, and automation, along with programming or scripting skills. Experience with Kubernetes, AWS, GCP, Azure, security practices, and production troubleshooting is advantageous. Candidates are expected to improve deployment efficiency, system availability, scalability, and operational quality while working closely with software engineers, product teams, and international colleagues. Strong communication, ownership, problem-solving ability, and a willingness to work in an evolving conversational AI environment are important.
Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and other consumer and business services. Rakuten’s membership and loyalty platform connects many of these offerings, allowing customers to earn and use Rakuten Points across the ecosystem. The company has a large international workforce and promotes English as a common corporate language in many departments. Its technology teams work on large-scale platforms, cloud services, data systems, mobile networks, artificial intelligence, and digital customer experiences. Working at Rakuten can provide exposure to global products and fast-moving technology initiatives, although the environment may be demanding and highly collaborative.
Japan offers strong opportunities in software engineering, cloud infrastructure, cybersecurity, AI, finance technology, telecommunications, and digital services, especially in Tokyo, Osaka, and Fukuoka. The workplace culture values reliability, teamwork, preparation, and respect for hierarchy, while international technology companies are often more flexible and English-friendly. Japan provides excellent public transport, safe cities, efficient services, rich food culture, and diverse lifestyles ranging from energetic Tokyo neighborhoods to quieter regional communities. Housing and commuting costs can be high in central Tokyo, and Japanese language skills are helpful for daily life and broader career options. Most foreign professionals need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa, supported by an employer. Relocation typically involves arranging a Certificate of Eligibility, residence registration, health insurance, pension enrollment, housing, and a bank account. Employers may assist with visa procedures and moving costs.
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