Product Manager (PDM) for Logistics Related Systems - EC Logistics Development Department (ECLD)

Role summary

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This role manages product development for logistics-related systems supporting Rakuten’s e-commerce operations. Requirements typically include experience in product or project management, requirements definition, system development, stakeholder coordination, and business-level Japanese and English communication. Knowledge of logistics, supply-chain processes, e-commerce platforms, or enterprise systems is advantageous. The successful candidate is expected to understand operational needs, translate them into clear product requirements, prioritize roadmaps, coordinate engineers and business teams, manage delivery schedules, and improve system quality and efficiency. Strong communication, problem-solving, analytical thinking, and the ability to work across international teams are important.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and international online businesses. Rakuten places strong emphasis on creating an integrated membership platform in which customers can use multiple services and receive benefits through its loyalty program. The company employs a diverse, international workforce and regularly develops large-scale digital platforms, payment systems, marketplace technologies, and logistics capabilities. This role sits within the e-commerce logistics development organization, supporting systems that help manage fulfillment and delivery operations. Rakuten’s working environment is generally fast-paced, technology-focused, and collaborative, with opportunities to work across business and engineering teams.