This role manages product development for logistics-related systems supporting Rakuten’s e-commerce operations. Requirements typically include experience in product or project management, requirements definition, system development, stakeholder coordination, and business-level Japanese and English communication. Knowledge of logistics, supply-chain processes, e-commerce platforms, or enterprise systems is advantageous. The successful candidate is expected to understand operational needs, translate them into clear product requirements, prioritize roadmaps, coordinate engineers and business teams, manage delivery schedules, and improve system quality and efficiency. Strong communication, problem-solving, analytical thinking, and the ability to work across international teams are important.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and international online businesses. Rakuten places strong emphasis on creating an integrated membership platform in which customers can use multiple services and receive benefits through its loyalty program. The company employs a diverse, international workforce and regularly develops large-scale digital platforms, payment systems, marketplace technologies, and logistics capabilities. This role sits within the e-commerce logistics development organization, supporting systems that help manage fulfillment and delivery operations. Rakuten’s working environment is generally fast-paced, technology-focused, and collaborative, with opportunities to work across business and engineering teams.
Japan offers strong opportunities in technology, e-commerce, logistics, finance, manufacturing, tourism, and professional services, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture values punctuality, teamwork, respect, preparation, and careful communication, although international companies may use more flexible styles. Japan provides excellent public transport, safe cities, reliable services, seasonal food, and varied lifestyles ranging from urban living to coastal and rural communities. Tokyo is convenient but expensive; regional cities can offer lower housing costs and a slower pace. Foreign professionals usually need an appropriate work visa, commonly sponsored by their employer, and must provide qualifications and employment documents. Highly skilled professionals may qualify for a points-based visa or faster permanent-residency pathways. Before relocating, arrange housing, health insurance, tax registration, banking, and a residence card. Japanese language ability is valuable for daily life and many workplaces, even when English is used professionally.
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