Executive Assistant - Administration & Organization Section, Platform Strategy Supervisory Department (PFSD)

Role summary

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Rakuten is seeking an Executive Assistant to support the Administration & Organization Section within the Platform Strategy Supervisory Department. The role likely involves calendar and meeting management, travel arrangements, expense processing, document preparation, internal and external coordination, event support, and general administrative operations. Candidates should have strong organizational, communication, and time-management skills, along with proficiency in Microsoft Office or similar tools. Business-level Japanese and English may be expected in Rakuten’s international environment. The successful candidate will be discreet, dependable, detail-oriented, proactive, and comfortable handling multiple priorities and confidential information. Experience supporting executives, managers, or corporate teams is highly desirable.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Rakuten’s membership and loyalty platform connects many of these services, allowing customers to earn and use Rakuten Points across the group. The company has expanded internationally and promotes a multicultural, English-friendly working environment, particularly in corporate, technology, and global business functions. Its workforce includes professionals in software engineering, product management, finance, marketing, customer operations, and corporate administration. Rakuten is known for encouraging innovation, internal collaboration, and entrepreneurial thinking while continuing to develop its competitive position in Japan’s digital economy.