Sales Manager - MICE

Job Description

The Sales Manager – MICE is responsible for developing and converting meetings, incentives, conferences and events business for Swissôtel Sydney. Requirements typically include experience in hotel sales, MICE or event management, strong knowledge of the Sydney corporate and conference market, excellent communication skills, and proficiency with sales and CRM systems. The successful candidate is expected to identify new business, manage client relationships, prepare proposals and contracts, conduct property inspections, negotiate commercially sound agreements, and achieve revenue targets. A professional, proactive and customer-focused approach is essential, together with the ability to collaborate with revenue, events and operations teams. Flexibility, strong organisation and confidence presenting to corporate clients and event planners are also expected.

Company Info

Swissôtel Sydney is an upscale hotel located in the heart of Sydney, close to major shopping, business, cultural and entertainment attractions. It is part of Swissôtel Hotels & Resorts, an international hospitality brand known for its Swiss-inspired approach to wellbeing, efficiency, balanced living and thoughtful service. The hotel caters to leisure travellers, corporate guests and conference or event groups, offering accommodation, dining, meeting facilities and guest services. Swissôtel Sydney operates within the Accor group, one of the world’s leading hospitality companies, with a broad portfolio of hotels and resorts across numerous brands and countries. Employees generally work in a multicultural environment focused on guest satisfaction, commercial performance, professional development and responsible hospitality. The property’s central location makes it particularly relevant to corporate, association and MICE business across Sydney and wider New South Wales.

Destination Guide

Australia is a large island country with strong opportunities in hospitality, tourism, events, technology, healthcare, construction and skilled trades. Sydney offers a diverse, international culture, excellent restaurants, beaches, public transport and an active outdoor lifestyle, although housing and daily expenses are relatively high. Workplaces are generally informal, multicultural and direct, with emphasis on punctuality, safety and work-life balance. Foreign applicants need an appropriate visa, such as an employer-sponsored visa, skilled visa or eligible working holiday visa; requirements depend on nationality, occupation, age and sponsorship. Relocating usually involves arranging accommodation, tax and banking registration, health insurance where required, and understanding employment rights. Sydney’s climate is mild with warm summers, while regional Australia may offer lower living costs and additional hospitality opportunities. Checking official Australian immigration and workplace websites is essential before accepting an offer or booking travel.