Hotel All-Rounder - Mercure Sydney Blacktown

Job Description

The Hotel All-Rounder supports several hotel departments, with a strong focus on food and beverage service, guest assistance, and general operational duties. Responsibilities may include serving guests, preparing and clearing dining areas, assisting with events, maintaining cleanliness, supporting reception or housekeeping when required, and delivering friendly, efficient service. Candidates should have hospitality or customer-service experience, good communication skills, a positive attitude, reliable work habits, and the flexibility to work varied shifts, including weekends and public holidays. The role requires teamwork, attention to detail, professional presentation, and a willingness to learn different hotel functions. Responsible Service of Alcohol certification may be required for relevant duties.

Company Info

Mercure Sydney Blacktown is part of Accor, a major international hospitality group operating hotels, resorts and serviced properties worldwide. The hotel is located in Arndell Park in Western Sydney and provides accommodation, dining, meeting and event facilities for business and leisure travellers. Mercure hotels are known for combining reliable international service standards with a sense of local character. As an Accor property, the hotel places emphasis on welcoming guest experiences, teamwork, responsible operations and professional development. Employees may benefit from access to Accor training, internal career opportunities and staff travel or accommodation programs, subject to eligibility and property policies. The workplace typically brings together front office, food and beverage, housekeeping, maintenance and administrative teams to deliver a smooth guest experience.

Destination Guide

Australia offers strong opportunities in hotels, restaurants, tourism, aged care, construction, healthcare, technology and agriculture, although competition can be higher in major cities. Workplaces are generally informal but professional, with emphasis on punctuality, fairness, workplace safety and clear communication. Lifestyle varies from busy urban living in Sydney and Melbourne to relaxed coastal or regional communities. Australia has beaches, national parks, diverse food, sport and outdoor activities, but living costs—especially rent—can be high. Most overseas workers need a visa with work rights, such as a Working Holiday visa, employer-sponsored visa or skilled visa; eligibility depends on nationality, occupation, age and qualifications. Before relocating, arrange a tax file number, Australian bank account, suitable health insurance and accommodation. Check official Department of Home Affairs requirements and confirm employment conditions under the applicable hospitality award.