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Housekeeping Team Leader

Australia Novotel Surfers Paradise Approximately AUD $27–$32 per hour, or AUD $55,000–$66,000 per year, depending on experience, classification, and penalty rates*
Job Description

The Housekeeping Team Leader supervises daily room-cleaning operations, allocates duties, checks room and public-area standards, supports room attendants, manages supplies, and communicates maintenance or guest issues to relevant departments. Candidates typically need previous housekeeping or hotel experience, strong attention to detail, good organisation, and the ability to lead a team in a fast-paced environment. Reliability, physical fitness, professional presentation, and flexibility to work mornings, evenings, weekends, and public holidays are expected. Familiarity with health, safety, hygiene, and hotel quality procedures is valuable. Customer service skills and clear communication are essential, while experience with housekeeping systems and knowledge of workplace safety requirements may be advantageous.

Company Info

Novotel is Accor’s internationally recognised midscale hotel brand, offering comfortable accommodation and practical facilities for business and leisure travellers. Novotel Surfers Paradise is located in the centre of Queensland’s Gold Coast, close to beaches, shops, restaurants, entertainment venues, and public transport. The hotel operates within Accor, a global hospitality group with properties across more than 100 countries and a broad portfolio of luxury, premium, midscale, and economy brands. Accor places emphasis on guest satisfaction, operational standards, teamwork, inclusion, and career development. Employees may benefit from brand training, internal mobility, staff rates, and opportunities to progress within Australia or internationally. In this role, the successful candidate would support room presentation and guest experience while working closely with housekeeping, front office, maintenance, and hotel management teams.

Destination Guide

Australia is a large island continent with varied job opportunities in hospitality, tourism, healthcare, construction, education, technology, and agriculture. The Gold Coast is particularly strong for hotels, restaurants, events, theme parks, and seasonal tourism. Australian workplace culture is generally practical, respectful, safety-focused, and relatively informal, with emphasis on punctuality, teamwork, and clear communication. The lifestyle offers beaches, outdoor sports, national parks, multicultural communities, and a high standard of living, although rent and transport costs can be substantial. Visa options may include employer-sponsored visas, skilled pathways, Working Holiday visas for eligible nationalities, and student visas with work limits. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating usually requires a valid visa, tax file number, bank account, suitable accommodation, health insurance where applicable, and funds for initial living expenses. Public transport is available around Surfers Paradise, while regional travel often requires a car.