The Reservations Manager is responsible for leading the reservations team, managing room bookings, maintaining accurate availability and rates, and supporting occupancy and revenue targets. Requirements typically include hotel reservations or front-office experience, strong knowledge of booking systems and distribution channels, excellent communication skills, and confidence handling guest and travel-partner enquiries. Experience with Opera or similar property-management systems, revenue practices, and luxury or resort operations is advantageous. The successful candidate is expected to coach the team, coordinate closely with Front Office, Sales and Revenue Management, resolve booking issues professionally, protect guest information, and deliver consistently high service standards. Fluency in English is generally required; additional languages and knowledge of the UAE hospitality market are valuable.
Rixos Al Mairid Ras Al Khaimah is a large beachfront resort in Ras Al Khaimah, United Arab Emirates, operating under the Rixos brand and the Accor hospitality group. The resort focuses on upscale leisure stays, family holidays, dining, entertainment, wellness and meetings, serving both international visitors and regional guests. Its setting combines a private beach, resort facilities and access to Ras Al Khaimah’s mountains, desert and cultural attractions. As part of Accor, the property benefits from an international hospitality network, established training resources and global service standards. Employees typically work in a multicultural environment where guest satisfaction, teamwork, commercial performance and consistent luxury-service delivery are important. The Reservations Manager supports the hotel’s booking performance and acts as an important link between guests, travel partners, sales teams, revenue functions and operational departments.
The United Arab Emirates is not an island, but Ras Al Khaimah is a coastal emirate with beaches, desert landscapes and the Hajar Mountains nearby. Hospitality, tourism, aviation, retail, construction, technology and healthcare provide many employment opportunities, particularly in Dubai, Abu Dhabi and the northern emirates. UAE culture blends Emirati traditions with a large international community; modest dress, respectful behavior and awareness of Islamic customs are appreciated. Lifestyle options range from modern malls and restaurants to outdoor activities, cultural sites and desert excursions. Most expatriates need employer sponsorship and a valid work permit, with the employer normally arranging entry, medical testing, Emirates ID and residency procedures. Confirm the package carefully, including accommodation, transport, insurance, flights and gratuity. Ras Al Khaimah is generally quieter and less expensive than Dubai, though a car can be useful. Bring certified qualifications and allow time for document attestation and relocation planning.
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