Villa Host

Job Description

The Villa Host welcomes guests, manages villa arrivals and departures, provides personalised assistance, coordinates requests with housekeeping, food and beverage, engineering and concierge teams, and helps create a smooth luxury stay. Candidates should have previous experience in guest services, front office, concierge or hotel operations, strong spoken English, good communication skills and a polished service attitude. Knowledge of Thai and other languages is advantageous. The role requires flexibility for shifts, weekends and public holidays, attention to detail, discretion, problem-solving ability and confidence handling guest concerns. The successful candidate is expected to anticipate guest needs, maintain MGallery service standards and represent Avista Hideaway professionally at all times.

Company Info

Avista Hideaway Phuket Patong - MGallery is an upscale Accor hotel located on a wooded hillside near Patong, Phuket. Operating under the MGallery Hotel Collection, the property combines boutique-style design, local character and personalised hospitality with the systems and international standards of Accor. The resort offers guest rooms, suites and villas, along with restaurants, bars, pools, wellness facilities and views toward the Andaman Sea. Its location provides a quieter retreat while remaining within reach of Patong’s beaches, dining and entertainment. Team members work in a multicultural environment serving leisure travellers, couples, families and international visitors. As an MGallery property, the hotel places emphasis on memorable experiences, storytelling, thoughtful service and attention to individual guest preferences. Benefits may include service charge, staff meals, uniforms, training and employee rates, depending on the employment package.

Destination Guide

Phuket is Thailand’s largest island and a major destination for hospitality, tourism and marine-based employment. Opportunities are common in hotels, restaurants, villas, spas, tour companies, retail, transportation and event services, especially around Patong, Kata, Karon, Bang Tao and Phuket Town. Thai culture values politeness, respect, calm communication and appropriate dress, while Buddhist customs and local festivals are important parts of daily life. Lifestyle ranges from busy nightlife and international dining to quiet beaches, markets, temples and outdoor activities. Living costs vary; accommodation near resort areas can be expensive, so staff housing or shared rentals are useful. Foreign nationals generally need a job offer, a Non-Immigrant B visa and a Thai work permit arranged with the employer before working legally. A passport, police clearance, medical checks and certified documents may be required. Phuket has an international airport, reliable services and strong expatriate communities, but newcomers should plan for tropical weather, traffic and seasonal tourism fluctuations.