The Order Taker receives guest requests by telephone or digital channels, records food and beverage orders accurately, confirms delivery details, and coordinates with the kitchen, room service, and service teams. Candidates should have hospitality or food-and-beverage experience, strong communication skills, basic computer or POS knowledge, and good spoken English; knowledge of Arabic or other languages is an advantage. The role requires a polite telephone manner, attention to detail, speed, teamwork, and the ability to remain calm during busy periods. The successful candidate is expected to follow hygiene and service standards, promote menu items when appropriate, handle guest concerns professionally, and maintain accurate order records.
Rixos Marina Abu Dhabi is a luxury resort in Abu Dhabi operated under the Rixos brand and part of Accor’s hospitality portfolio. The property combines upscale accommodation, restaurants, bars, leisure facilities, entertainment, and guest services in a waterfront setting. Rixos hotels are known for an energetic, guest-focused approach, combining Turkish-inspired hospitality with international resort standards. Team members work in a multicultural environment and are expected to provide attentive service, communicate clearly, and maintain consistent quality across all departments. As a large resort, the property can offer opportunities in food and beverage, rooms, culinary operations, recreation, sales, administration, and guest relations. Benefits and employment conditions vary by position and contract, but UAE hotel roles commonly include accommodation or an allowance, transport, meals, medical coverage, and annual leave.
The United Arab Emirates is not an island, but Abu Dhabi is a coastal city with waterfront districts, beaches, and nearby islands such as Yas and Saadiyat. Hospitality is a major employer, with opportunities in hotels, restaurants, tourism, events, retail, aviation, and entertainment. The culture is welcoming and multicultural, while Islamic customs, modest dress in public areas, and respect for local traditions are important. Abu Dhabi offers a modern lifestyle, reliable public services, shopping, beaches, international dining, and desert activities, although summer temperatures are extremely high. Most overseas employees need an employer-sponsored residence visa and work permit; the employer normally arranges the process after hiring and may provide medical testing and Emirates ID registration. Before relocating, confirm salary, accommodation, transport, insurance, leave, probation terms, and recruitment costs in writing. Living expenses vary considerably depending on housing and location.
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